Champlain eConsult tool receives national recognition for improving access to medical specialists

September 30, 2015

A web-based medical consultation tool developed by a team led by Drs. Clare Liddy and Erin Keely has ranked second in Canada Health Infoway’s 2015 ImagineNation e-Connect Impact Challenge for e-Requests for Services. As described in this video, the Champlain BASE eConsult Service can reduce wait times for specialty medical advice from months to an average of two days, with high user satisfaction. More than 46 teams from across Canada competed in the challenge, aimed at improving the quality of care and the patient experience by advancing digital adoption among health-care providers. Currently more than half of primary care providers in Eastern Ontario are registered users of the Champlain BASE eConsult Service, which is a collaboration between The Ottawa Hospital, Bruyère Research Institute, the Champlain Local Health Integration Network, and the Winchester District Memorial Hospital.

Photo (left to right): Erin Keely, Terry Moore of Canada Health Infoway, and Clare Liddy

About The Ottawa Hospital

The Ottawa Hospital is one of Canada’s largest learning and research hospitals with over 1,100 beds, approximately 12,000 staff and an annual budget of over $1.2 billion. Our focus on research and learning helps us develop new and innovative ways to treat patients and improve care. As a multi-campus hospital, affiliated with the University of Ottawa, we deliver specialized care to the Eastern Ontario region, but our techniques and research discoveries are adopted around the world. We engage the community at all levels to support our vision for better patient care.

For further information, please contact

Lois Ross
Senior Communications Specialist
Ottawa Hospital Research Institute
Office: 613-737-8899 x73687
Cell: 613-297-8315